Common Issues in Website Registration
Activating your BellizaWP theme with the correct Purchase Code is crucial. It unlocks access to automatic updates, premium features, and bug fixes.
However, you might encounter some issues during the registration process. This guide will help you troubleshoot common issues and get your BellizaWP theme registered smoothly.
Before continuing, make sure you have installed the BellizaWP Theme on your website. The theme is necessary for successful registration using your Purchase Code.
Invalid Purchase Code
You see the error message: "Invalid Purchase Code"
Possible cause:
The code is incorrect or not copied properly.
You’ve entered extra spaces or invalid characters.
Solution — Verify Purchase Code:
Double-check that you’ve copied the exact Purchase Code from your License Certificate downloaded from ThemeForest.
Make sure there are no extra spaces or special characters before or after the code.
Need help finding your purchase code? Follow this guide on locating your purchase code: https://templatescoder.gitbook.io/bellizawp-documentation/theme-installation-and-setup/download-purchase-code
Purchase Code Already Used on Another Domain
If you see a message that your Purchase Code is already used on another domain, don’t worry — this usually happens when the theme was previously registered on a different website.
Depending on where the purchase code was activated, the solution can be different.
This guide explains when you need to unregister a domain and when you don’t.
Understanding How License Registration Works
Our theme supports license activation on:
Live (production) websites
Local or staging websites (for development & testing)
The system automatically detects whether a domain is live or staging based on the website URL.
Case 1: Purchase Code Used on a Live Domain
If you have activated the purchase code on a live website (a domain that does not contain staging keywords like .local, .dev, .staging, etc.) and now want to move the site to another live domain, you must unregister the old live domain first.
Example
Old site:
https://example.comNew site:
https://newexample.com
What to Do
Log in to your TemplatesCoder account
Go to the License section
Unregister the old live domain associated with your purchase code 👉 https://support.templatescoder.com/
Wait a few minutes
Register the theme again on the new live domain
This ensures the purchase code is only used on one live website, as per ThemeForest licensing rules.
Case 2: Purchase Code Used on a Staging or Local Site
If the purchase code was activated on a staging or local website, you do not need to unregister it before moving to a live domain.
Staging and local environments are allowed for development purposes and are not counted as live usage.
Example
Staging site:
https://demo.example.localLive site:
https://example.com
What to Do
Simply install the theme on the live site
Register the theme using the same purchase code
Important Rule to Remember
You only need to unregister a domain if the purchase code was previously activated on a live domain.
If the purchase code was used only on staging or local sites, unregistering is not required.
Helpful Tips
After unregistering a live domain, wait a few minutes before registering again
Use an incognito/private browser window to avoid cache-related issues
Make sure your live domain does not contain staging keywords
Need Help?
If you continue to face issues with purchase code registration or domain management, please contact our support team:
👉 https://support.templatescoder.com/
You can also refer to our detailed guide: How to Manage Purchase Code
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